请您在继续使用我们的产品前务必认真仔细阅读并确认充分理解本隐私政策全部规则和要点， 一旦您选择使用，即视为您同意本隐私政策的全部内容，同意我们按其收集和使用您的相关信息。
如您在在阅读过程中，对本政策有任何疑问，可联系我们的客服咨询， 请通过 renokiew@hyperqb.com
或产品中的反馈方式与我们取得联系。 如您不同意相关协议或其中的任何条款的，您应停止使用我们的产品和服务。
个人信息是指以电子或者其他方式记录的能够单独或者与其他信息， 结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。 我们根据《中华人民共和国网络安全法》和《信息安全技术个人信息安全规范》（GB/T
35273-2017） 以及其它相关法律法规的要求，并严格遵循正当、合法、必要的原则， 出于您使用我们提供的服务和/或产品等过程中而收集和使用您的个人信息，包括但不限于电话号码等。
为接受我们全面的产品服务，您应首先注册一个用户账号，我们将通过它记录相关的数据。 您所提供的所有信息均来自于您本人在注册时提供的数据。 您准备使用的账户名、密码、您本人的联系方式，
我们可能通过发短信或者邮件的方式来验证您的身份是否有效。
1. 我们的应用程序允许用户从设备捕捉照片或视频，用于报告与房屋相关的缺陷问题。这些媒体文件会传输到物业管理团队，用于问题解决。
2. 用户可以从设备的图库上传图片或视频，以报告房屋缺陷问题。这些文件仅用于报告和解决问题。
3. 用户可以在提交之前修改照片、媒体内容和文件。此功能旨在帮助用户提供最准确和相关的信息。
4. 该应用程序提供了记录语音消息的选项，用于报告问题和与支持团队沟通。这些语音录音用于问题解决和沟通。
5. 用户可以打开我们的应用程序或导航到其他应用程序，如电子邮件，以便更方便地与我们的支持服务进行交互。
6. 我们的应用程序可能会获取用户的位置信息，以建议相关的物业信息，并提供更好的营销选项。此数据帮助我们提供与用户位置相关的服务和信息。
7. 为了提升营销目标并建议靠近用户的物业信息，我们的应用程序可能会通过GPS获取位置数据。此数据帮助我们量身定制推荐和优惠。
8. 该应用程序可能会读取并保存联系号码到用户的照片书中，以便于与支持团队的沟通。此信息用于促进更高效的服务互动。
作为一般规则，我们仅在实现信息收集目的所需的时间内保留您的个人信息。 我们会在对于管理与您之间的关系严格必要的时间内保留您的个人信息 （例如，当您开立帐户，从我们的产品获取服务时）。
出于遵守法律义务或为证明某项权利或合同满足适用的诉讼时效要求的目的， 我们可能需要在上述期限到期后保留您存档的个人信息，并且无法按您的要求删除。
当您的个人信息对于我们的法定义务或法定时效对应的目的或档案不再必要时， 我们确保将其完全删除或匿名化。
我们使用符合业界标准的安全防护措施保护您提供的个人信息，并加密其中的关键数据， 防止其遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会采取一切合理可行的措施，保护您的个人信息。
我们会使用加密技术确保数据的保密性；我们会使用受信赖的保护机制防止数据遭到恶意攻击。
在管理我们的日常业务活动所需要时，为追求合法利益以更好地服务客户， 我们将合规且恰当的使用您的个人信息。出于对业务和各个方面的综合考虑， 我们仅自身使用这些数据，不与任何第三方分享。
我们可能会根据法律法规规定，或按政府主管部门的强制性要求，对外共享您的个人信息。 在符合法律法规的前提下，当我们收到上述披露信息的请求时，我们会要求必须出具与之相应的法律文件，如传票或调查函。
我们坚信，对于要求我们提供的信息，应该在法律允许的范围内尽可能保持透明。
在以下情形中，共享、转让、公开披露您的个人信息无需事先征得您的授权同意：
1、与国家安全、国防安全直接相关的；
2、与犯罪侦查、起诉、审判和判决执行等直接相关的；
3、出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
4、您自行向社会公众公开的个人信息；
5、从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。
6、根据个人信息主体要求签订和履行合同所必需的；
7、用于维护所提供的产品或服务的安全稳定运行所必需的，例如发现、处置产品或服务的故障；
8、法律法规规定的其他情形。
EZT PM Privacy Policy
HyperQb Sdn Bhd built the EZT PM app. This service is managed by EZT Group at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to First Name, Last Name, Email, Mobile, DOB, ICNO, GENDER. The information that we request will be retained by us and used as described in this privacy policy.
1. Our app allows users to capture photos or videos from their device to report a defect issue related to their property. These media files are transmitted to the property management team for issue resolution.
2. Users can upload images or videos from their device’s gallery to report defect issues to the property management team. These files are used solely for reporting and resolving issues.
3. Users have the capability to modify photos, media content, and files before submitting them to the system. This feature is intended to help users provide the most accurate and relevant information regarding defect issues.
4. The app offers an option for users to record voice messages to report issues and communicate with the support team. These voice recordings are used for issue resolution and communication.
5. Users can open our app or navigate to other applications, such as email, to facilitate easier communication and interaction with our support services.
6. The app may obtain user location information to suggest relevant property information and provide better marketing options. This data helps us offer services and information that are more pertinent to the user’s location.
7. To enhance marketing objectives and suggest property information that is near the user, the app may collect location information via GPS. This data helps us tailor our recommendations and offers.
8. The app may read and save contact numbers into the user’s photo book to streamline communication with the support team. This information is used to facilitate better and more efficient interaction with our services.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
We do not knowingly collect personally identifiable information from children. We encourage all children to never submit any personally identifiable information through the Application and/or Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to us through the Application and/or Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2022-01-01
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at renokiew@hyperqb.com.